Privacy Policy
How information submitted through matchingheartstx.com is handled.
Last updated: September 20, 2026
Information you provide
If you use the website contact form, Matching Hearts may receive your name, email address, phone number, the topic you select, how you say you first found Matching Hearts, and the message you choose to send. Please do not submit Social Security numbers, medical records, financial records, court documents, or other sensitive case information through the general website form.
Technical and referral information
The website and its service providers may process standard technical information needed to deliver and secure the site, such as IP address, browser information, request logs, and security signals. The website contact process may also record first-touch referral information such as source, medium, campaign parameters, landing page, and referring website host so Matching Hearts can understand which outreach channels generate inquiries. Cloudflare may process technical information as the website's hosting and security provider.
How information is used
Information submitted through the site may be used to respond to inquiries, provide requested information, measure which outreach and website channels generate inquiries, maintain website security, and operate and improve the website. Matching Hearts does not use this website to sell personal information.
Service providers
Website infrastructure may use service providers for hosting, security, spam prevention, and email delivery, including Cloudflare and the site's email-delivery provider. Those providers may process information as needed to provide their services and according to their own terms and privacy practices.
Retention and security
Information may be retained for as long as reasonably needed to respond to an inquiry, maintain records, meet legal or operational requirements, and protect the website. No internet transmission or storage system can be guaranteed to be completely secure.
Children's information
This general website contact form is intended for adults seeking information about adoption. Do not submit confidential information about a child through the public form.
External links
The site may link to an agency directory or other third-party resources. Matching Hearts is not responsible for the privacy practices of websites it does not operate.
Questions
For questions about this policy or information submitted through the website, contact Matching Hearts at info@matchingheartstx.com or 281-898-3238.